Privacy Policy

2.1 Personal Identification Data

We collect personally identifiable information necessary to provide our services, including:

• Full legal name, email address, phone number, and residential address
• Government-issued identification (driver's license, passport, permanent resident card, military ID)
• Account credentials and login information

2.2 Notarization Records

We collect information related to the notarization session, including:

• Audio and video recordings of RON sessions
• Digital copies of documents submitted
• Journal entries, knowledge-based authentication (KBA) responses, and identity verification logs

2.3 Technical and Usage Data

We collect technical information related to your device and usage of the service, including:

• IP address, device type, browser type, operating system
• Cookies, session identifiers, and usage analytics
• Location data as required for identity verification during RON sessions

2.4 Payment and Financial Data

We collect financial information to process payments, including:

• Credit/debit card type and number (processed via PCI-compliant gateway; full card number is not stored)
• Billing address and transaction history

3.1 Service Provision

We use your information to:

• Conduct RON sessions, notarizations, and closings
• Verify identities and prevent fraud
• Authenticate, process, and deliver completed documents
• Communicate about your account and session status

3.2 Payment Processing

Your data is used to:

• Charge service fees, deposits, and additional fees
• Process refunds or adjustments when applicable
• Prevent unauthorized or fraudulent transactions

3.3 Compliance

We process personal information to comply with applicable federal, state, and foreign notary, banking, and tax laws.

3.4 Service Improvement

We may use aggregated or anonymized data to improve platform performance, user experience, and operational efficiency.

4.1 Third-Party Service Providers

We may share personal data with trusted contractors and partners for service delivery:

• RON platforms (e.g., BlueNotary, Pactima) for notarization sessions
• Identity verification and KYC providers for biometric and knowledge-based authentication
• Couriers and shipping providers for physical document delivery

4.2 Government and Legal Compliance

We may disclose data when required by law, court orders, subpoenas, audits, or investigations.

5.1 Technical Measures

We employ industry-standard security measures, including:

• TLS 1.3 and AES-256 encryption for data in transit and at rest
• Multi-factor authentication and access-controlled storage
• Regular penetration testing and security audits
• Use of PCI-DSS and SOC 2 Type II compliant vendors

5.2 Limitations

While we strive to protect your data, no system is 100% secure. The Company is not liable for unauthorized access or breaches beyond reasonable control.

7.1 Access and Correction

You may request access to or correction of your personal data held by the Company.

7.2 Deletion Requests

You may request deletion of your personal data to the extent permitted by law and notary record retention requirements.

7.3 CCPA Rights (California Residents)

California residents may exercise rights under the California Consumer Privacy Act (CCPA), including:

• Requesting information on data collected, used, or shared
• Requesting deletion of personal data
• Opting out of sale of personal data (which the Company does not engage in)

Requests can be submitted via privacy@notarycheck.us

9.1 Updates

We may update this Privacy Policy periodically to reflect service changes or legal requirements.

9.2 Notice

Significant changes will be posted on notarycheck.us/privacy and/or emailed to registered users 30 days prior.

9.3 Continued Use

Continued use of the service after notice constitutes acceptance of the updated Privacy Policy.