Terms of Use

2.1 Acceptance of Terms

2.2 Service Description

NotaryCheck provides Remote Online Notarizations (RON), document authentication, apostilles, and closings. The Company does not provide in-person notarization or other services.

3.1 Age and Legal Capacity

You represent and warrant that you are at least 18 years old and legally capable of entering into contracts under applicable law.

3.2 Verification

The Company may require verification of eligibility prior to providing services.

4.1 Services Provided

The Company facilitates remote notarizations, document authentication, apostilles, closings, and related services using notaries commissioned in multiple U.S. states.

4.2 Limitations

Client acknowledges that:

• Final acceptance or legalization of documents is at the sole discretion of the receiving authority;
• The Company has no control over third-party decisions and assumes no liability for document rejection;
• Out-of-state notarizations may not be accepted in all jurisdictions.

5.1 Account Creation

You may need to create an account to schedule or complete services.

5.2 Account Responsibilities

You are solely responsible for maintaining the confidentiality of your account information and passwords.

5.3 Accuracy of Information

You agree to provide accurate, current, and complete information and promptly update it as necessary.

5.4 Termination of Account

The Company may suspend or terminate accounts for violations of these Terms or other reasons in its sole discretion.

6.1 Session Requirements

• Client must use a compliant device (PC, laptop, or tablet) with camera, microphone, and stable internet (≥5 Mbps);
• Google Chrome is highly recommended;
• Sessions are recorded and retained per applicable state law.

6.2 Identity Verification

• Client consents to electronic signatures, credential analysis, knowledge-based authentication (KBA), and biometric verification;
• Failure to complete verification may result in service denial.

6.3 Limitations

Out-of-state RON sessions may not be accepted by all receiving entities; Client must verify acceptance prior to use.

7.1 Client Responsibility

You are solely responsible for providing complete, legible, and accurate documents. You represent and warrant that:

• All documents submitted are truthful, lawful, and free from fraudulent or offensive content;
• The documents are legally valid for notarization, authentication, or apostille purposes;
• Any errors or omissions in documents are your sole responsibility.

7.2 Shipping and Carriers

The Company uses reputable third-party carriers (including USPS, FedEx, UPS). The Company is not liable for:

• Carrier errors or delays;
• Inclement weather, natural disasters, terrorism, labor disputes, or governmental actions;
• Incorrect address or contact information provided by Client.

8.1 Scope of Non-Liability

The Company is not liable for delays, errors, or rejections caused by:

• Government agencies, including Secretary of State, Department of State, or foreign consulates;
• Third-party providers, including translation, courier, or KYC services;
• Any other external agency or vendor involved in the service delivery.

9.2 Fee Authorization

By providing payment information, you authorize the Company to charge the payment method for any service fees, including all additional fees pre-approved by you.

9.3 Non-Circumvention

You agree not to directly solicit, contract, or engage notaries or agents assigned by the Company outside of the Service.

9.4 Late Payments

Payments not received by the due date will incur interest at 1.5% per month or the maximum rate permitted under Florida law, whichever is less.

10.2 Investigation & Resolution

Unjustified or fraudulent chargebacks may result in suspension or termination of future services and recovery of disputed amounts.

10.3 Completed Services Presumption

A completed RON session is established by platform logs and recordings, which constitute conclusive evidence that the service was performed.

11.1 Refund Eligibility

Refunds are available only for errors caused directly by the Company or Company-assigned notary.

11.2 Exclusions

No refunds will be issued for:

• Third-party fees (government, courier, translation, KYC);
• Client errors or document rejection by receiving entity;
• Abandoned or unclaimed documents.

16.2 LIMITATION OF LIABILITY

The Company shall not be liable for indirect, incidental, consequential, special, or punitive damages, including loss of profits or damages caused by third-party actions.

16.3 MAXIMUM LIABILITY

The Company's total liability shall not exceed the total amount paid by the Client for the specific service in the twelve (12) months prior to the claim.

19.2 Mandatory Arbitration

All disputes shall be resolved by binding arbitration under AAA Consumer Arbitration Rules, held in Boca Raton, Florida.

19.3 Waiver of Class Actions

Client waives all rights to participate in class actions.

19.4 Opt-Out

Client may opt out within 30 days of first use by written notice to Company.